Privacy Policy

Who we are

QLD Baby Hire is a small Brisbane business owned and operated by Katrina Halsey. Our click-and-collect location is in Warner, QLD 4500. For any privacy questions, you can reach us at info@qldbabyhire.com or 0428 750 995.

What we collect

We only collect information needed to process your hire or respond to your enquiry. This may include:

• Your name, phone number, email and postal address
• Expected hire dates and the items you are interested in
• Payment and billing information processed at checkout
• Messages sent through our contact form or email

How we use your information

We use your information to confirm your booking, coordinate delivery or collection, keep you updated about your hire, and respond to your questions. We do not sell your personal information to third parties.

Payment and booking platform

Bookings and payments are processed through Shopify, our ecommerce platform. When you complete a checkout, Shopify collects and processes payment information according to their own privacy policy and security standards. We only access the order details we need to fulfil your hire.

Cookies and analytics

We may use cookies and similar technologies to keep your cart contents while you browse, remember your preferences, and understand how visitors use our site. You can manage or disable cookies through your browser settings.

Data retention and security

We keep your information for as long as needed to complete your hire, meet any legal or accounting obligations, and resolve any disputes. We take reasonable steps to protect your information from unauthorised access, loss or misuse.

Your rights

You can ask us to access, correct or delete the personal information we hold about you. If you would like to make a request, contact us at info@qldbabyhire.com.

Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this page.